Director Of Product Design | [HX-308]

Director Of Product Design | [HX-308]

23 dic
Paytm Labs
Villanueva de la Cañada

23 dic

Paytm Labs

Villanueva de la Cañada

At Paytm Labs, were on a mission to provide useful technological solutions that enrich and empower millions of people in their daily lives. We apply big data, artificial intelligence, and machine learning to bring the next generation of financial products and services to the Indian, Japanese and Canadian markets.

As a company, were committed to offering the most transparent, secure, and personalized consumer experience to over 333 million consumers and over 21 million merchants. Since our journey began 6 years ago, weve launched the Paytm Canada app (our bill management app), and PayPay (a QR-based payment app in Japan), all while powering the Paytm India app.

Job Description:

Were looking for a passionate and creative Director of Product Design to design and build B2B SaaS products that will be used across multiple industries such as Financial Services, eCommerce, and more. The ideal candidate will have experience in defining design processes, scaling design teams, leading projects through the full development cycle, conducting small-scale usability testing, and can contribute to the central design system.


Lead the design decisions for experiences transforming the tech space

Produce designs to illustrate concepts through sketches, site maps, conceptual diagrams, user flows, wireframes, high fidelity prototypes

Translate business requirements, customer needs, and technology constraints into simple user-centric design solutions

Analyze and identify methods to improve designs of existing products

Guide collaborations with PMs, engineers, customer support, sales, and marketing to oversee user experience for products and features from conception to launch

Design solutions for a variety of touch areas:

web app, Android, and iOS

Develop a deep understanding of our target market by using empathy, curiosity, and good UX research skills

Understand sales processes across industries for potential B2B products

Discover solutions and validate them quickly using experiments and prototypes

Build impactful customer relationships and be the voice of the customer within your team, helping provide context, empathy, and rationale behind customer needs


A minimum of 7+ years of experience designing responsive web and/or mobile software applications

A degree in Design, Product Management, or a related field

A strong portfolio in product design, service design, product strategy, and/or UX research and design

Strong experience in demonstrating process, usability principles, and research methodologies in data visualization and interaction design

Exceptional verbal and written communication skills, with the ability to rationalize design decisions with various stakeholders

A team player, with a strong desire to work collaboratively with a fast-growing company of fellow Engineers and Product Managers

Excellent time management skills, with the ability to work on multiple projects simultaneously

Self-motivated individual with acute attention to detail

What we Offer! Flexibility to WFH

For the third year in a row, we are proud to announce that we have been certified as a Great Place to Work

We were also certified as one of the Best Workplaces for Mental Wellness in 2020

We are an open work environment that fosters collaboration, ownership, creativity, and urgency

We ensure flexible hours outside of our core working hours

Enrolment in the Group Health Benefits plan right from day 1, no waiting period

Team building events (anything from axe throwing, go-karting, bike riding, etc.)

Fuel for the day:

Weekly delivery of groceries, and all types of snacks

Catered lunches and desserts on a monthly basis

Daily fun in the office with our competitive games of Ping Pong, Pool, Smash Bros competitions, or FIFA

And of course, an unlimited amount of freshly made coffee! Were pretty serious about our coffee beans

To keep things fun and stress-free during the pandemic we started Virtual Daily, Virtual Weekly and Monthly team bonding activities including:

Trivia, Games Nights, Movies Nights, Arts & Crafts (e.g. Origami), Lunch & Learns (e.g. Sign Language 101), Virtual Wellness Sessions (e.g. Meditation, Morning stretches), Virtual Team Ubereats Lunches, and so much more

Notice for Job Applicants We are an equal opportunity employer and value diversity and uniqueness at our company. We thank all applicants, however, only those selected for an interview will be contacted.

Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know.

Don't have Paytm Canada App yet

Check us out in the Google Play or App Store.

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