The company was founded in the USA in 1949, and in Europe, has been present for over thirty years.
We are committed to providing a market-leading, global payroll experience that enables the full power of our HCM integration capabilities for our Multinational Corporations (MNC) whose payroll is delivered via GlobalView and/or Celergo. Within the Global Integration Center (GIC), we provide a seamless end-to-end HCM integration implementation & service experience driving consistency, efficiency, and scalability. Our teams share an evolving common methodology, drive requirements for enhanced integration tools & offerings, collaborate with Global Product & Technology (GPT) to pilot new products,
and bring together subject matter expertise in Workday, Oracle, SuccessFactors, ADP's WorkForce Now, Project Management, and Client Service.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. We strive for every interaction to be driven by our CORE values:
Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
As a member of ADP's Global Integration Center, the Release Manager will be primarily responsible for ensuring that the Global Integration Center is ready to implement and service & support clients on New Products and Features. Business Readiness includes but is not limited to:
Impact Assessment of solution, Defining Business Success Criteria, running a Pilot Program, Methodology creation/updates, Implementation & Service Training, Support Model Definition, Change Mgt, Communications, Client Training created or enhanced, and driving GPT bug fixes need to meet success criteria, determining General Business Availability and other deliverables as defined by the various solutions introduced for Global Integration clients.
This is a multi-faceted role, the Release Manager will also be responsible for driving adoption of new features for live clients and facilitating GSO related solutions to live clients through our Client Service organization.
In this role, you will report into a Senior Leader (VP, Global Integration Center or a direct report of the VP, Global Integration Center).
Works with GIC Senior Leadership to prioritize Business Readiness Activities
Works across GIC, GV, CSL, GPT and other organizations as needed
Manages business readiness workstreams end-to-end including leading the initiation and planning phases.
Defines Business Readiness Success Criteria from the client's perspective
Ensures consistent roll-out and communication of new integration products and/or features across client spectrum (live clients and new logo implementations)
Ensures consistent roll-out and communication of security related solutions for our live clients.
Accountable for business readiness outcomes including the management of issues, risks, escalations, communications, and change management.
Serves as escalation point for issues impacting business readiness
Documents and drives to completion product corrections or modifications required for successful General Availability
Coordinates and leads pilot programs
Responsible for overall coordination, execution, status reporting and stability of GIC business readiness
Responsible for communication across multidisciplinary project / business teams
Ensures compliance with existing Business Readiness methodologies and standards
Works across the ESI organization to improve Business Readiness methodology and standards
Performs other duties as assigned
Education and Certifications:
Degree or Equivalent in Education and Experience
Bachelor's Degree ->Required
Fluency in English (oral and written); additional languages a plus
Ability to work in a team environment or independently depending upon task
Strong initiative and enthusiasm
Proven track record of strong leadership skills in a matrixed role
Ability to influence others to drive positive outcomes
Exceptional communications skills written and verbal, able to drive change in uncertain circumstances
Good understanding of Integration Technologies (i.e. IAAS) and/or ADP Integration Solutions
Superior interpersonal, relationship mgt and follow-up skills
Ability to manage multiple projects concurrently and effectively adapt to priorities
Strong Project Management Skills and experience of managing scope, timeframes, stakeholders, resources to achieve objectives
Demonstrated experience in rolling out new products across organizations
Demonstrated experience with difficult internal/external conversations
Experience in providing feedback to leadership on associates
Ability and enthusiasm in facilitating virtual meetings involving international parties
International culture and ability to work in a multinational environment
Minimum 2-3 years of hands-on project management experience
4. Key Interaction with other parties:
GIC SMEs and Global Solution Designers
GIC Project Managers and Integration Consultants
GIC Global Integration Architects and Integration Support Consultants
Release Mgt & Business Excellence peers in other business units
Global Product & Technology
GIC Senior Leader (VP, Global Integration Center or a direct report of the VP, Global Integration Center).
Job location :
ADP strategic locations
Job Family :
Technical Project/Program Mgmt
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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click (url removed) to learn more about ADP's culture and our full set of values.>
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