Application Management, Associate | [X77]

Application Management, Associate | [X77]

07 nov
|
NGA Human Resources
|
Madrid

07 nov

NGA Human Resources

Madrid

Integrated into the GTAS department and under the supervision of an GTAS Cluster Lead, the overall responsibility of an GTAS Consultant is to support our outsourced clientas follows:

Provide application support consultancy through advice, guidance, and appropriate technical activities.



Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it.



Generate easy-to-maintain error free implementations and customizing respecting NGA best practices.



Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.



Provide documentation (both technical and functional)

on issues handled.



Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met Regularly report on status and progress to the Application Maintenance Outsourcing (AMO) Team Manager.



Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.



Understand the general flows in HR and the SAP HR architecture.



Payroll and Time SAP Consultant.



Tasks:

- Recurrent activities.



- WSR creation/update



- Simple and Complex payroll/time issues



- Rules and Schemas (Creation/update)



Language:

Solid verbal and written communication skills inEnglish (German is a plus).



What we ask for:

Bachelor or Master degree with a Business or Technical emphasis, or equivalent.



Previous experience in SAP HCM application maintenance is a plus.



Intellectual curiosity and motivation to learn new technologies at a fast pac.



Strong interest in delivering high quality support in the field of Human Resource





Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.



Service-oriented with a strong client focus and sense of accountability.



Be committed to the customer, the team and the project.



Strong analytical and problem solving skills.



Discretion and ability to respect the confidentiality of information.



What we offer:

International business environment and opportunity to use foreign languages





Work in a culture where you can achieve excellence in your career and develop to your strengthsYoung and dynamic Office environment





Flexible benefits package, including life insurance, health insurance, etc.

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