GF050 - Nespresso Global Business Insights Analyst

GF050 - Nespresso Global Business Insights Analyst

28 sep
Nestlé Nespresso SA
Esplugas de Llobregat

28 sep

Nestlé Nespresso SA

Esplugas de Llobregat

Position Snapshot


Global position located in Barcelona (Esplugues de Llobregat)

Grade: H

Permanent position

Position Summary

The Global Business Insights Analyst has a transversal role within the Global B2C Nespresso team.

He/she will contribute on delivering reliable insights & recommendations to support the execution of the Global Business Strategy and its Must Win Battles to achieve top/bottom lines ambitions with a strong focus on customer centricity (B2C & B2B).

He / she will work in a challenging context of Channels Digitalization and End-to-End Personalization at scale ambitions.

A day in the life of...

Omnichannel Data Management

- Leverage data to report and analyze sales channels business performance (Ecommerce Web & App, Marketplaces, Eretail, Trade, CRC and Boutiques)

- Define KPIs (new features, business model etc..) and targets whenever relevant

- Lead & design dashboards & reports automation projects

- Maintain dashboards & reports

- Ensure the reliability & consistency of these dashboards & reports across units & markets (Channels, CRM, Finance, Markets)

Omnichannel Business Analysis, Insights & Recommendations

Business Performance

- Analyze the channels business performance and build recommendations and insights to drive commercial success of our B2C & B2B sales channels (Ecommerce, Trade, Boutiques, CRC)

- Deliver business performance analysis & recommendations on several omnichannel dimensions (e.g. Features performance, E2E personalization, Trade, Boutique & Customer Service Analytics, etc)

- Size business opportunities for Omnichannel initiatives

Digital Journey Performance

- Work closely with Data analysts, Data Scientists to analyze key omnichannel user journeys, identify optimization and pain points to propose actionable recommendations to achieve our E2E personalization ambitions

- Identify & recommend key opportunities to feed the A/B testing and personalization roadmap

What Will Make You Successful


A graduate of a Bachelor of Science program or a higher level post-secondary educational program in Computer Science, Math, Engineering, Operation Research, or quantitative disciplines (desired)


- Min. 7 years hands-on experience in Data analytics / Business analytics / CRM / Reporting

- Advanced SQL

- Advanced in Excel

- Experienced with BI and data visualization tools (Power BI a plus)

- Working knowledge of the Google suite (Google Analytics, Campaign Manager, Google Cloud Platform etc..) or Adobe Analytics

- Strong ability to translate data into insights to management with accuracy, reliability

- International exposure or experience in working with multicultural teams is an advantage

- An individual that can change directions quickly to respond to new information and changing circumstances with pragmatism

- Good communicator with presentation skills, both verbal and written

- Able to prioritize and manage several projects at the same time

- Able to drive discussions with senior management on business performance and strategic topics

- Very skilled in English, both written and spoken

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