Y-499 | DevOps Engineer

Y-499 | DevOps Engineer

28 sep

28 sep



The Role

Enservio is looking for a Contents Claims Coordinator to support and oversee the claims workflow. Reviewing the claim requests and effectively managing the assignment, collaborating with various teams across the operations group and ensuring proper execution. Setting up the instructions within our claims platform that would trigger actions from our transcription, contents valuation and projects teams. Ensuring all teams understand what is expected to deliver within defined services levels. Being a true expert of our claim handling process to ensure quality output to the fullest.

What You’ll Do

- Ownership of claim files from intake through delivery, with focus on quality and cycle time

- Manages all tasks and actions necessary to complete a successful claim assignment.

- Responds appropriately and professionally to customers both internally and externally.

- Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services.

- Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment.

- Adheres to all applicable service levels

- Work closely with Adjuster Owners on accounts.

- Assists with special projects assigned by management

What You’ll Bring

- Desire to work in a fast-paced environment that is focused on success and continuous improvement of quality and process.

- Excellent oral and written communication skills

- Strong listening, analytical and problem solving skills

- Effective time management

- Efficient resolution of claims within service agreements

- Ability to prioritize in a fast paced environment with tight deadlines with strong attention to detail

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

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