(T-807) Team Leader (H/F) Français Natif & bilingue Anglais

(T-807) Team Leader (H/F) Français Natif & bilingue Anglais

27 sep
|
Comdata
|
Barcelona

27 sep

Comdata

Barcelona

Description



<;p>;Comdata Group is one of the European leaders in customer relations. We offer a full range of services: Sales, Customer Service, Technical Assistance via phone, email or chat.<;/p>;<;p>;We are 50,000 employees in 23 countries, working for 670 clients in more than 30 languages.<;/p>;<;p>;We are looking for a Team Leader with <;strong>;french <;/strong>;and <;strong>;english <;/strong>;(and spanish if possible)<;strong>; <;/strong>;for one of our international account.<;/p>;<;p>;Permanent contract of 39h, located in Barcelona<;/p>;<;p>;Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4)<;/p>;<;p>;Starting date: ASAP<;/p>;



Requirements





<;p>;<;strong>;Requirements:<;/strong>;<;br />;- French and english speaker<;br />;- A relevant experience as a supervisor of at least 2 years in a call center environment<;br />;- Demonstrated ability to supervise, motivate and coach staff<;br />;- Computer skills, to include experience with email, spreadsheets, and database programs<;br />;- Excellent verbal communication and interpersonal skills<;br />;- Strong organizational skills and attention to details<;/p>;<;p>; <;/p>;<;p>;<;strong>;Your duties and responsabilities:<;/strong>;<;br />;- Supervising staff<;br />;- Management, planification and daily coordination of the team<;br />;- Reportings to managers: KPI´s, SLA´s<;br />;- Coaching and developing team members<;br />;- Excellent conflict management, teambuilding, and motivational skills.<;br />;- Efficient daily operations and process<;br />;- Able to follow strict timelines<;br />;- Effectively schedules employee hours to meet the needs of the business<;/p>;



Offer



<;p>;What you can expect from us:<;/p>;<;p>;- Training within the company<;br />;- Long term contract<;br />;- To be autonomous while working within a close-knit team<;br />;- Evolutive position<;br />;- A modern, pleasant and well-located working environment<;/p>;

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/18946685/t-807-team-leader-francais-natif-bilingue-anglais-barcelona/?utm_source=html

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