NQ-74 - Convention Services Manager

NQ-74 - Convention Services Manager

14 sep
Marriott Bonvoy

14 sep

Marriott Bonvoy


Posting Date Sep 14, 2021

Job Number 21103516

Job Category Event Management

Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP

Brand W Hotels

Schedule Full-Time

Relocation? N

Position Type Management

Located Remotely? N

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next.

Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.


Under the supervision of the Director of Convention Services, Manages, coordinates and executes group assignments turned over by the Groups & Conventions manager’s team.

Scope of Position:

Monitors all contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions.

Coordinates all agreements stipulated in the group / event contract between operational departments

Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.

Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs. Provide feedback with solid and open communication.

Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to properly organize group needs.

Verify credit information submitted in Finance department at point of turnover.

Participate in insider tours and plan meetings for upcoming groups and potential affiliate business.

Promote the use MiLeads as a means of referral and Marriott Bonvoy; acquire full knowledgeable understanding of the program and assist when creating reslinks.

Participate in trainings and other sales-related meetings as required


The typical working days of the Convention Services Managers depend on groups and events business. The working hours should be from 09.00 AM to 18.00 PM, but are flexible according to evening events taking place in the hotel.

Role duties:

Listed below is an outline of some of the duties and responsibilities of the Group Coordinator:

 Attend weekly Conventions department meeting.

 Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview.

What the Groups Coordinator is not:

 A replacement for the Banqueting Manager

 A replacement of the W Meetings Insider Position


 Workspace with computer and Opera and Internet access that has direct access or close proximity to the meetings space.

 E-mail access.

 Business Cards.

 Internal Mobile phone

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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