Customer Success Manager, | (SM-089)

Customer Success Manager, | (SM-089)

28 ago
Sin nombre

28 ago

Sin nombre


Job Description:

There-s a talent for hiring people. You cannot leave it all to an algorithm and a chatbot. And you don-t have to do it all alone.

Circular is a community of talent managers committed to referring talented people they know and providing a positive candidate experience.

Recruitment, re-humanized.

We launched our community over two years ago and we already close hundreds of tech hires every year -for companies hiring remotely or within Spain (for now). We-re a team of ultra-motivated software engineers, designers, account managers, and talent advocates convinced that recruiting doesn-t have to be a brutal and ruthless industry.

We-re now facing a huge expansion phase and looking for a Customer Success Specialist for the remote market within Europe

About the role

We are looking for a brilliant Customer Success Manager to join our Account Management Team that is in charge of the engagement and retention of the in-house recruiters. You will be a key person for the growth of the community together with supporting the product optimization and adoption.

In the role, you will:

- Build, foster, and manage strong relationships with our users (the recruiters)

- Increase recruiters engagement and trust by:

Providing with a good volume of quality candidates for the positions they are hiring forConverting those candidates into successful hires

- Lead recruiters to become Circular ambassadors that actively look to collaborate and grow the community

- Be an active participant in building and improving internal operational processes around automation and scalability

- Be the voice of the recruiters:

listening to feedback, acting upon it, and sharing it with the Product and Engineering Team

What we offer:

An autonomous environment where your voice will be heardOpportunities to learn every day and grow professionally due to our rapid growth environment Full-time opportunity with an indefinite contractFlexible working hours and remote first culture(Europe)In case you are in , opportunities to enjoy a great workspace office in Alonso Martínez

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