German Speaking Inbound Sales Representative, - [DH-719]

German Speaking Inbound Sales Representative, - [DH-719]

11 jun
Empresa Confidencial

11 jun

Empresa Confidencial



Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for millions of customers worldwideur objective is to build a -best in the class- sales team to assist business owners through-out Europer>Responsibilities:

You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and servicesr>You will anticipate how decisions are made,

persistently explore and uncover the business needs of your clientsr>Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and servicesr>Reach assigned sales target

Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experiencer>Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform featuresr>Master knowledge on one or several core productsr>Coach colleagues on areas of expertise and take escalation call from those subjectsr>Requirements

1-2 years of online sales & customer care experience with a proven record of achieving sales goals in a structured environmentr>Native level of German and fluent level of English

Target and Sales - Oriented, used to KPI'S

Verbal skills - Articulate, clear and friendly tone in a neutral accent without dead air

Comprehension - Ability to clearly understand and respond appropriately to the problem statements

Ability to maintain and manage active engagement during communications

Capable of managing communication flow and direction

Knowledge on internet connectivity and troubleshooting

Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla

Knowledge of browsers MS Internet Explorer, Mozilla Firefox, Google Chrome

Excellent research skills with proficiency in the usage of -search- function

Adaptability to change in schedule and skill set as prescribed by Service Delivery

Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities

Goal orientated with a focus on learning and continuous improvement

Fluent in discovering customer pain points and needs

Capable of effectively handling customer objections and driving value add in solutions offered

Capable of effectively utilizing product benefits to drive customer desire to buy

Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value

Effective time management and strong focus on schedule adherence and/or attendance


Full-time position, from to , hours weekly from o ,

6 weeks of initial trainingr>A permanent presence of coaching figures & leaders who will facilitate your personal and professional development

Bi-weekly, monthly or quarterly contests

Employment with the world's largest CX services

Excellent & Modern work environment, social arrangements and personal development

Monthly salary with performance-based bonus

Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Long Term Contract

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