[EN861] | IT Business Process Specialist for MES

[EN861] | IT Business Process Specialist for MES

09 jun

09 jun




Holds the responsibility of the IT Application Systems for MES and Serialization area. Maximizes the value of the IT solutions provided to the business, defining best practices and ensuring they are correctly adopted. Ensure applications work efficiency and meet the performance expectations. Supports the business management to design business models and strategic business needs.

Tasks & Responsibilities


· IT service delivery and IT Project Manager responsible for MES and Serialization

· Identify areas of improvement and increase efficiency of implemented processes

· Determine project requirements by extracting them from business through interaction and research to define the right Business process

· Translate business requirements to technical/functional requirement and organize them into related categories

· Review, simplify and verify requirements at regular intervals in the project/enhancement lifecycle to safeguard the business and the user’s needs, emphasizing simplicity and ease of use at all time

· Coordinate and work with development teams to ensure proper understanding and programming of the business requirements

· Ensure documentation and knowledge transfers to Application maintenance outsourced provider

· Accountable for the regular update of coherent classification within internal IT inventories. 

· Ensure that the Disaster Recovery Test is performed periodically and Decide whether or not to initiate the Recovery Plan

· Enable Value to the Business by having a yearly Action Plan to cover key enhancements and evolution

· Ensure upgrades and major changes are compatible with long term business goals

· Establish an effective and meaningful system and process metrics.


· Active listening to the business in order to understand the business requirements

· Provide the development team the technical requirements in line with business objectives

· Lead Business meetings and workshops to enable proper requirement gathering and reach agreements Business counterparts

· Lead design and implementation of the business process under the area of responsibility, adding value and ensuring proper integration

· Proactive collaboration with required work teams

· Maintain proper relationship with suppliers collaboration in the area of responsibility.


· Strategic contact for IT Business Partners to properly translate Business Requirements into improved processes or implementation projects

· Works with Business Process Owners and key users to create and maintain an operating plan to achieve the strategic vision and operating platform that defines the people, processes, tools, and technology

· Inform the BPO of any events that compromise the continuity for the business systems under their responsibility

· Change Management with Business counterparts to ensure proper adoption of new processes.

Internal / External Contacts


· Information Technology

· Business stakeholders: Business process Owners, key users, Project Leaders. 


· Consultants

· Partners

· IT service providers. 


· Bachelor’s degree in computer science, engineering, business administration or closely related discipline

Skills required

· Excellent written, verbal and presentation communication skills

· Capability to think strategically

· Ability to communicate and build relationships with stakeholders

· Ability to coordinate with different teams in different locations

· Expert in challenging, convincing, and managing the diverse stakeholders’ sensitivities 

· Conflict resolution and problem solving

· Collaborating, Team work

· Dynamic, Caring, Expert, Dedicated

· Customer orientation and results oriented

· Analytical and problem-solving skills

· Flexibility and adaptability.


· > 5 years of IT experience in:

· Lead IT implementation projects for MES 

· IT application development, process design, and system validation practices

· Demonstrated experience in MES business process configuration.

· Knowledge of industrial manufacturing processes and associated systems (ERP, MES / MOM, Serialization, etc.) and demonstrated experience in business process configuration.

· Market vision for solutions and trends within the sector (ERP, MES / MOM, IT / OT, Industry 4.0, etc.)Broad understanding of the Pharma industry will be a plus including GxP compliance

· Languages: Spanish and English proficiency. 


· Dynamic

· Caring

· Expert

· Dedicated

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