(MPB434) - Cloud Architect (Azure/AWS)

(MPB434) - Cloud Architect (Azure/AWS)

26 abr
|
Tech Data Corporation
|
Barcelona

26 abr

Tech Data Corporation

Barcelona

Job Purpose:



To support the sales organisation in building and maintaining an active customer base and developing new sales opportunities through the provision and application of internal technical expertise and knowledge.



Responsibilities:



- Ability to support the design of vendor solutions to meet customer requirements.

- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).

- Develop Product knowledge to a competent technical level in line with vendor/business expectations.

- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams.



- Ownership of assigned Request Manager resolver group.

- Respond quickly to queries or customer care issues.

- Communicate product and technology information to educate internal and external audiences.

- Deal with product/solution enquiries from internal/external sales and resellers.

- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.

- Understanding and application of vendor promotions.

- Maintain peer-level technical contacts in assigned vendor.

- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation.

- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.

- Opportunity to deliver basic post-sales implementation services.



Knowledge Skills and Experience



- Effective oral and written communication skills.



- Strong attention to detail, priority management and planning skills.

- IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

- Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.



Job Purpose:



To support the sales organisation in building and maintaining an active customer base and developing new sales opportunities through the provision and application of internal technical expertise and knowledge.



Responsibilities:



- Ability to support the design of vendor solutions to meet customer requirements.

- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).

- Develop Product knowledge to a competent technical level in line with vendor/business expectations.

- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams.

- Ownership of assigned Request Manager resolver group.

- Respond quickly to queries or customer care issues.

- Communicate product and technology information to educate internal and external audiences.

- Deal with product/solution enquiries from internal/external sales and resellers.

- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.

- Understanding and application of vendor promotions.

- Maintain peer-level technical contacts in assigned vendor.

- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation.

- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.

- Opportunity to deliver basic post-sales implementation services.



Knowledge Skills and Experience



- Effective oral and written communication skills.



- Strong attention to detail, priority management and planning skills.

- IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

- Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.



Cultural Competency Requirements:



- Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/17399407/mpb434-cloud-architect-azure-aws-barcelona/?utm_source=html

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