(DLJ256) | Assistant System Technician (51000182)

(DLJ256) | Assistant System Technician (51000182)

26 abr
|
DXC Technology
|
Madrid

26 abr

DXC Technology

Madrid

Job Description



:



Essential Job Functions



- Resolves basic software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs.

- Performs basic troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.

- Upgrades routine system software and hardware components as required to meet business needs. Uses prescribed protocols and procedures to ensure upgrades are occurring in accordance with established parameters.

- Upgrades and configures basic system files and services to enhance performance.

- Utilizes standard corporate tools to record change and problem activities for tracking purposes.





Basic Qualifications



- High school diploma or G.E.D.

- Zero or more years of experience with computer systems or networking

- Experience working with computer hardware for installation and upgrades

- Experience working with software installation/upgrading procedures

- Experience working with file and system maintenance procedures



Other Qualifications



- Organization skills to balance and prioritize work

- Analytical and problem solving skills to troubleshoot systems problems

- Communication skills for communicating with support personnel, customers, and managers

- Ability to work independently and as part of a team



Work Environment



- Office environment

- May require shift work



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