PAT-902 - Guided Surgery 3D Treatment Plan Coordinator EMEA m/f

PAT-902 - Guided Surgery 3D Treatment Plan Coordinator EMEA m/f

26 abr
Zimmer Biomet
Cornellá de Llobregat

26 abr

Zimmer Biomet

Cornellá de Llobregat

Job Summary

As a Guided Surgery 3D Treatment Plan Coordinator, you will be the “face and voice” to our referring dentists. You will be responsible for all facets of Level I and Level II treatment planning including, but not limited to, approving and rejecting CBCT scans, creating initial treatment plans for simple and complex cases, presenting treatment plans and providing clinically viable treatment plan options directly to dentists over virtual meetings.

Principal Duties and Responsibilities

• Use treatment planning software to efficiently create implant treatment plans

- Present and provide treatment planning options directly to dentists to ensure restorative based treatment plans utilizing the patient’s current anatomy (remotely in a virtual setting)

- Leave clear, detailed notes in case files and send professional emails

- Possess excellent customer service skills on the phone, in person, and through email

- Multitask and manage your time to ensure completion of virtual meetings each day

- Manage unexpected rush cases as needed

- Perform other related duties as assigned by management

- Assist, from time to time as necessary, with digital workflow tech support queries

Education/Experience Requirements

•Any combination of assisting with dental implant surgery or dental implant restorative experience.

- IT and dental CAD/CAM affinity would be a plus as would experience with any Guided Surgery Planning Software

- Fluency in one of the following languages (in addition to English) Spanish, French, German

- Strong communicator and able to engage and converse clearly with customers remotely

- Possess a passion to serve others and exhibit a service-oriented disposition

- Possess excellent customer service skills on the phone, in person, and through email

- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Our company:

As an affiliate of one of the largest musculoskeletal companies in the world, Zimmer Biomet Dental offers dental professionals the kind of premium service and quality rarely found in today’s world of dentistry. As a leader in oral healthcare solutions, we are committed to helping clinicians achieve exceptional outcomes for their patients by continuing to provide state-of-the-art solutions, world-class educational opportunities and responsive, personalized service. Our comprehensive portfolio of products includes: surgical solutions, regenerative materials for both hard- and soft-tissue applications, versatile prosthetic components for all types of implant restorations, and end-to-end digital dentistry solutions. Headquartered in USA, Zimmer Biomet Dental is supported by the efforts of close to 2,000 employees worldwide.

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

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