26 abr
DHL Supply Chain

26 abr

DHL Supply Chain


Is IT your passion?

Logistic is future!

IT Passion and your future in DSC Valencia Spain, the better place to work!

Top Employeer Certified Spain and Europe

Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment?Would you enjoy being part of a committed team that works together to create a relevant, important difference in the lives of our customers and employees?If you're looking for change, and you're ready to make changes … we're looking for you.

The key responsibilities for you as IT Manager include:

The primary purpose of the role is to provide 1st line support and be responsible for the day to day running of the IT applications and infrastructure for the LLP Business operations. This role will lead and drive the IT Agenda for the account supported by the regional IT Manager

To support / lead all development activity with new and existing business.

Support System / Process improvement with IT systems by gathering requirements, providing the business with potential solutions and managing the delivery.

Play an active role in continuous improvement within the Contract and within the IT Systems to drive saving and initiates

Works with internal and external customer, subordinates, peers, and supervisors to jointly set challenging but realistic objectives and action plans in accordance with organizational goals

Engage and support the business team in the creation of solutions to deliver required service offering to existing and potential customers.

Coordinate support of these applications with relevant resolver groups

Support an IT Estate consisting of Oracle Transportation Management, Supplier Order Portal, Resillience 360, Fusion Transport Intelligence and DHL LINK Integration, UIPATH, Power BI Data Analytics

You won't find another job like the one you'll find with DHL Supply Chain.

Now here's what we need from you;

Key Accountabilities

- IT Service Management - delivery and maintenance of ITSM processes in operations and to manage service performance to defined standards and SLAs and OLAs.

- IT Supplier Management - management of IT suppliers and product owners within area of responsibility.

- IT Product Management - management of IT productsand strategic roadmap within area of responsibility.

- IT Implementation - support or own solution design and delivery of IT solutions, services and processes within area of responsibility.

- IT Solution Delivery – identify opportunities, analyze, implement and deploy IT solutions for business automation and reporting

- Develop expert knowledge systems to support and drive best practice within operational processes of system. Drive an innovation agenda to ensure continuous improvement

- IT Change Management - support and manage all aspects of change and release management, using required predefined tools and processes, for IT systems within area of responsibility

- IT Business Development - support business development activity for all new opportunities or accounts and renewals within area of responsibility.

- Internal Customer Relationships - manage and co-ordinate relationships and communication with business stakeholders

- External Customer Relationships - manage and support communication with external customers as appropriate to support business development and existing operations

- Training and Documentation - define requirement for and then facilitate creation and maintenance of required IT documentation. Delivery of appropriate IT training to operational super users

- Ensure that DHL IT Strategy and Governance is adhered to.

- Ensure knowledge and compliance to Health and Safety procedures for self and team and ensure training for all team members is kept up to date.

Mandatory Requirements. (Please refrain to submit CV/candidature if you do not meet these requisitions)

- IT Experience 5 years minimum and demonstrable people management

- Internal/External Customer

- Language Requirements English fluent

- IT Literate

- Project/Implementation Management

- SQL previous knowledge

- Project/Implementation Management (Dpict – Prince 2)

Preferred requirements.

- Technical Knowledge (ERP’s, System Integration, RPA, Machine Learning, Big Data )

- Automotive, 3PL and 4PL Logistics Experience

- Financial/Commercial Awareness

- Staff Management/Leadership

- Supplier management

- Solution Design

- OTM, UiPath and Power BI Knowledge

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