[IKV433] | Compliance Manager Europe

[IKV433] | Compliance Manager Europe

12 abr
Schlesinger Group

12 abr

Schlesinger Group


Schlesinger Group is a leading market research company specializing in qualitative and quantitative research data collection services, worldwide. We are represented across key research markets in the United States, United Kingdom, Germany, France and Spain.

The Compliance Manager Europe will be responsible for the data protection legislation (GDPR), Quality Management and Compliance within Europe. The Compliance Manager will collaborate closely with the DPOs in each country and will report directly to the MD Europe and to the European Operations Director (dotted line). The role can be located at any of our offices in Europe (Germany, UK, France or Spain).



- Review,

development and implement all areas of the compliance framework using Group policies with local adaptations when required

- Ensure all staff are provided with suitable compliance training and support a strong compliance culture across the business

- Ensure consistency/standards for client requirements are documented and implemented

- Manage all quality assurance processes and quality-related audits including developing and implementing SOP’s and quality assurance processes to ensure high quality deliverables

- Assess/Audit the facilities to ensure they are meeting the standard guidelines and policies

- Participate in review of standards, procedures, tools and process

Legal / GDPR

- Collaborating with local counterparts about associations and updated rules within the country as well as European changes on data protection legislation (GDPR)

- GDPR Data Protection:

- Point of contact for the entire Schlesinger Group

- Inform local counterparts (DPOs) about changes and implement GDPR regulations into the company

- Continued assessment to ensure compliance of the GDPR

- Associations: make all relevant declarations and ensure the teams are making them

- Ensure interface on these matters and ascertain compliance of our processes / tools to legal requirements

- Ensure timely processing of requests and complaints

ISO-Quality Management

- Update processes and procedures of the Quality Systems Management (QSM)

- Gather and analyse all NC and CC sent by staff and submit a monthly analysis by filling and checking the indicators grid, in order to measure the effectiveness of the process

- Label, update and spread the QSM documents to the company

- In charge of the internal audits and participate in process review

- Make sure the action plans issued after the process review, the internal audit and the Management Review are implemented

- In charge of an annual monitoring of new disclosure and regulatory requirements


- Bachelors’ degree or equivalent experience required.

- Must have 5+years of experience in Compliance

- In depth understanding of compliance regulations and multiple other European jurisdictions

- Proven working experience in an international environment and some experience in market research or related field (marketing, technology, consulting), is a plus

- Fluent English language skills - written and spoken

- 2nd language is necessary (German or French preferred)


- To work in a dynamic, fast growing and global company

- A pleasant multicultural working environment with a great team spirit

- Flat hierarchies and short decision paths

- Career development in an international environment

- Working from home opportunity

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