German Customer Support Agent | YEL-915

German Customer Support Agent | YEL-915

12 abr

12 abr




We are experts in the field of customer support, tailored for the iGaming industry. We are searching for a German speaker Customer Support Agent to be part of our remote team in any city in Spain! You will be providing customer support to our clients in the iGaming industry.


- Help and communicate with our customers via e-mail and live chat

- Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department

- Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered

- Work collaboratively with other team members and contribute to a good atmosphere at the office

- Actively report internally to the team lead and various partners with information about the status of the various markets and customers


- Previous experience in Customer Support and iGaming industry is an advantage

- Native in German– both verbal and written, is mandatory

- Excellent written and verbal communication skills

- Excellent team player, with an initiative to work independently

- Can work well under pressure

- Flexible when it comes to working hours

Job Benefits

- Assistance to obtain NIE and SS number

- Remote Allowance

- E-Learning for Life

- Sports Memberships

- Online Support & Life Coaching

- Whole Foods Local Market Discounts

- Performance Contest

- Competitive fixed salary + commissions + bonuses

Expected Start Date: 5/3/2021

Job Types: Full-time, Permanent


- customer service: 1 year (Preferred)

Work Remotely:

- Yes

COVID-19 Precaution(s):

- Remote interview process

- Virtual meetings

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