German Customer Support Agent | YEL-915

German Customer Support Agent | YEL-915

12 abr
|
Rubiko
|
Alicante

12 abr

Rubiko

Alicante

Description



We are experts in the field of customer support, tailored for the iGaming industry. We are searching for a German speaker Customer Support Agent to be part of our remote team in any city in Spain! You will be providing customer support to our clients in the iGaming industry.



Responsibilities



- Help and communicate with our customers via e-mail and live chat

- Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department

- Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered

- Work collaboratively with other team members and contribute to a good atmosphere at the office



- Actively report internally to the team lead and various partners with information about the status of the various markets and customers



Qualifications



- Previous experience in Customer Support and iGaming industry is an advantage

- Native in German– both verbal and written, is mandatory

- Excellent written and verbal communication skills

- Excellent team player, with an initiative to work independently

- Can work well under pressure

- Flexible when it comes to working hours



Job Benefits



- Assistance to obtain NIE and SS number

- Remote Allowance

- E-Learning for Life

- Sports Memberships

- Online Support & Life Coaching

- Whole Foods Local Market Discounts

- Performance Contest

- Competitive fixed salary + commissions + bonuses



Expected Start Date: 5/3/2021



Job Types: Full-time, Permanent



Experience:



- customer service: 1 year (Preferred)



Work Remotely:



- Yes



COVID-19 Precaution(s):



- Remote interview process

- Virtual meetings

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/17230901/german-customer-support-agent-yel-915-alicante/?utm_source=html

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