(V635) Customer Care Advisor W/ Native Level Of Dutch Barcelona

(V635) Customer Care Advisor W/ Native Level Of Dutch Barcelona

28 mar
Importante grupo

28 mar

Importante grupo



hasta el 26/02/


Are you interested in the pharmaceutical industry Do you want to work for a company that places research and innovation at the core to solve issues in today's world Do you love helping others If yes, and you speak Dutch at a Native Level, then this is a great professional opportunity for you! Get ready to impact the lives of patients worldwide!

We are looking for motivated, dynamic and customer-focused individuals to join one of our clients in the pharmaceutical industry! As a Customer Care Advisor, you would be delivering high-quality services to our clients' customers in your Native Language, resolving various questions and issues while communicating our clients' values.

Main Responsibilities

- Supporting customers and partners with their technical and marketing oriented requests via phone and email;

- Take care of complaints considering internal procedures;

- Keep customer information up to date for marketing purposes (e.g. address, phone number, e-mail address, etc).

- Keep the internal CRM system up to date with all necessary information on customer interactions;

- Supporting new colleagues;

- Staying up to date with internal processes and news;

- Bring your ideas of how to optimize the business.


- Native level of Dutch, Full professional level of English;

- Any additional language is a plus;

- Strong IT skills;

- Customer service orientation;

- High level of empathy;

- Team work attitude;

- Ability to multitask and be flexible to changes;

- Drive for top performance with respect to quality;

- Eagerness to grow and develop;

- Engagement with the client's values and mission.

Se ofrece

- Competitive Salary;

- Health Insurance;

- Pension Plan (after 1 year);

- Life, accident and travel insurance (after 3 months);

- Cantine (after 3 months);

- Working from home;

- Training and development;

- Career opportunities.


customer service





customer care advisor


Atención al cliente

Categoría o nivel


N Vacantes


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