Key Account Cash Collector (Dutch / Flemish + French) | [D7]

Key Account Cash Collector (Dutch / Flemish + French) | [D7]

27 mar
recruit 4 work

27 mar

recruit 4 work


We are looking for a collection specialist to collect outstanding payments. Your role is to resolve billing issues​, monitor accounts and investigate data.


We are looking for a Junior Key Account Cash Collector, you will be part of a dedicated team who contact Key Account customers and collect outstanding payments in close collaboration with the Key Account Manager, Service Delivery Manager and legal. You will balance between building and maintaining a trustful relationship with the Key Account customers, and ensuring timely payments.

Our Key Account Cash Collector should exhibit professionalism and trustworthiness. You should have excellent analytical, communication and negotiation skills,

as well as an ability to work independently.


- Initiate pro-active collections to encourage timely debt payments

- Monitor accounts and follow-up unpaid overdue invoices

- Credit controlling of Key & international retailers at headquarter level

- Investigate and analyze historical data for each outstanding overdue

- Resolve billing issues, if needed calculate and draw up credit notes

- Update account status records and collection efforts


- Bachelor/Master in Finance

- Proven 1-3 years experience as a controller and collector experience with international customers is a plus

- Excellent communication skills in Dutch / French / English (written and oral)

- Strong customer orientation

- Ability to communicate and negotiate diplomatically at executive level

- Strong analytical and problem solving skills

- Pro-active and hands-on mentality

- Well organized and able to prioritize

- Working knowledge of MS Office and databases

- Comfortable working with targets

- Positive attitude, patience and ability to manage stress

- Knowledge of MS Office, Oracle, SAP


- Paid training

- Possibility to work from home a few days a week

- Free Spanish lessons (once a week)

- Unique, atmospheric, people-oriented call center, with a good dose of fun

- Employee benefits such as meal card, transport card and private insurance

- company outings per year ( when it's safe to do so once more)

- Free fruit and drinking water

- Growth opportunities


Barcelona (Spain)

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