[DWF-375] | Customer Service Representativ...

[DWF-375] | Customer Service Representativ...

26 mar

26 mar



Customer Service Representative with Dutch and French Indefinido Completa Publicado el 19/02/2021 1 Vacantes 0 Inscritos En qué consiste el trabajo: From IMAN Temporing, a company specialized in HR, we want to accompany you on your career path.


Get to know us more at www.imancorp.es!

Do you speak Dutch and French? Are you interested in a full-time job located in "El Vallés"? Do you have previous experience in customer service, administration or logistics? If so, then this is your chance to work in a multinational organisation with a positive working environment!

A growing industrial business is looking for new talented people to join our Customer service departments.

The successful candidate for this position will need excellent communication and problem-solving skills, attention to details, ability to multi-task, flexibility and be a team player.

Your main responsibilities will be:

- Handling customers' purchasing orders, by using a mix of different technologies and processes, and ensure effective service and administrative support for the assigned customers, following compliancy regulations.

- Providing delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies

- Inbound and outbound communication with our customers/suppliers and within the organisation

- Providing necessary shipping and quality documentation to facilitate shipments and collections of the goods

- Handling new customer and supplier requests creation, and local purchasing tasks, managing invoice creation and corrections and return of the material activities

-Escalation of customer complaints across several communication channels

This role requires skills in communicating with many kinds of customers in a professional and considerate manner to gain and retain our existing customer base by having a positive customer service experience. Se valorará: Requirements:

- Higher education or bachelor's degree with administrative and/or commercial orientation or equal through experience

- Native level of Dutch and French and advanced level of English (company language)

- At least 2 years' experience in administration/customer service/logistics

- Working knowledge of MS Office packages and Oracle R12. Knowledge WorkDay, E-commerce, web-portals and EDI is an asset

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