IT & Operations Manager Jr. (Retail Sector) | (U-334)

IT & Operations Manager Jr. (Retail Sector) | (U-334)

26 mar

26 mar



IT & Operations Manager Jr. (Retail Sector)

Systems (Retail)Multinational company (retail sector) is looking an Operations & IT Manager (Madrid).

As the IT Operation Specialist for Iberia you are responsible for ensuring a smooth and effective running of the IT department’s operations and delivering benefits to the business side. Y


Management and continuous improvement of day-to-day company operations

Support & train Retail Stores on retail operational system guaranteeing that this is use in an efficiency manner & according to internal controls guidelines (Y2/Cegid)

Traffic counters accuracy & interface in coordination with external company (Dilax)

Infrastructure and system maintenance (SAP,

Hyperion, Y2/Cegid & U2)

Training head office employees to use the different systems in an accurate & efficient manner, support automating reporting (SAP, Hyperion, Y2/Cegid & U2)

Following Global guidelines & internal controls regarding security and accessibility, coordinate local rights of systems

Responsible & control of company hardware

Focal tickets & set-up of hardware, software & email accounts for new employees & exits

Overall IT maintenance including head office and store network

Manage IT suppliers, outsourced contracts and services in a cost-effective and efficient manner, within agreed budgets

Developing IT and systems as a partner to the business rather than as a pure support function

Manage the Iberia delivery of IT initiatives group IT projects following global IT strategy f.

Help develop and implement on-going local initiatives and projects (Quinyx implementation etc).

Analyze discrepancies between Data Systems

Knowledge requirements / past experience:

Minimum 5 years IT Operations experience

Project Management experience

Knowledge from E-commerce, wholesale/retail systems is an advantage (particularly SAP, U2, Y2/Cegid)

Experience in a multi-site consumer business, preferably fashion retail, and of retail and/or wholesale systems

Experience of warehousing and distribution processes and systems

Previous experience of taking ownership of and guiding the IT operations of a business, including budget responsibility

Understanding of the area of wider IT services, such as communications, networks, PCI etc

You must have strong IT and business competence with an enterprise architecture perspective

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