[IO-642] - Sourcing Manager

[IO-642] - Sourcing Manager

09 feb

09 feb



The Role

1. Secure the service delivery:

a€¢ Responsibility for managing Xchanginga€™s relationship with the customer on a day-to-day basis seeking to maximize compliance and customer satisfaction and to achieve savings objectives

a€¢ Ensuring that agreed customer service levels are recorded and met, and that the customer is satisfied with the services

a€¢ Liaise with key stakeholders to ensure appropriate engagement is in place between Xchanging and the customer

a€¢ Construct performance reports and manage monthly reportings

a€¢ Supporting the implementation of the process delivery and technology enhancements within the account.

a€¢ Working with the customer to ensure service delivery expectations are being managed.

a€¢ Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

2. Deliver sourcing activities

a€¢ To manage Customer spend with category expertise on XXXXXXXXX

a€¢ To create RFP documents and conduct commercial negotiations on behalf of the customer taking into account the culture and expectations of the customer.

a€¢ To work closely with other members of the team to ensure a professional service is delivered to customers.

a€¢ To develop a procurement plan & negotiation strategies

3. Improve the service processes & Sourcing activities procedures :

a€¢ Supporting the implementation of the process and service to embed them into daily operations

a€¢ Roll-out of Xchanging Procurement & Customer specific processes and assets, including documentation and provision of training material

a€¢ Resolving problems and ensuring contractual compliance

a€¢ To identify and implement process improvements within the category

4. Team management

a€¢ Recrute, drive induction and trainings of a tactical buyer team.

a€¢ Managing a team of tactical buyers guaranteeing an efficient and effective allocation of internal resources

a€¢ Supporting the team in the implementation of sourcing activities, continuously improving the quality of delivering

a€¢ Leading the team in executing operational tasks (data analysis, RFX, negotiation, contracting, etc)

Key Accountabilities

The role requires an individual who is comfortable and credible in dealing all levels across the client operation including executive board directors.

The candidate should have:

a€¢ Language Specific: Spanish and English, both fluent

a€¢ Minimum 3-5 yearsa€™ experience in XXXXXXXXXXXXX procurement

a€¢ Category management and knowledge of the local market.

a€¢ Experience of leading sourcing projects, and ensuring service performance and reporting within a medium to large multi-site organisation

a€¢ Successful track record of leading negotiations

a€¢ High level of analytical and numerical skill

a€¢ Proven track record of delivery in a fast-paced procurement function.

a€¢ Experience in leading teams to deliver is a plus

a€¢ Educated to degree level or equivalent

a€¢ Very good Excel and PowerPoint skills.

Skills, Experience & Qualifications

a€¢ Good communicator

a€¢ Excellent customer facing skills

a€¢ Able to deal with a flexible working environment

a€¢ Resilient and the strength to deal with challenging customers

a€¢ Results focused

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