Order Management Team Leader with Dutch - (J7)

Order Management Team Leader with Dutch - (J7)

07 ene
Talent Search People
el Prat de Llobregat

07 ene

Talent Search People

el Prat de Llobregat

Order Management Team Leader with Dutch

Ubicación: El Prat de Llobregat , Spain

Departamento: Native speakers

Salario: Desde 30.000 €

Contrato: De duración indefinida


Our client the world's largest suppliers of toner and IT accessories.


The Team Leaders main objective is to achieve the KPI’s for his/her group. It is an operational role that also encompasses building and managing key relationships with both internal and external customers.

As a Team Leader your daily activities will be the following:

- You will be managing effectively designated team work-flow to achieve KPI’s set.

- You will act as an escalation point for the team where a decision has to be made on difficult cases.

- You will focus on quality and order management standards to ensure the corporate Order Management KPI’s are achieved.

- You have to ensure compliance with work instructions and strategies and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.

- You will “people-manage” specific team – involving all aspects of Human resources including, coaching, counselling,

mentoring, motivation, corrective action and concern resolution, development and appraisal – to achieve and

maintain optimal performance levels.

- You will provide senior management with timely and accurate reporting that captures forecasting, performance trend metrics and actionable management information.


You are the person we are looking for if:

- You have University Level education

- You speak Native level of Dutch

- You are fluent in English

- You have demonstrable experience of relevance to Team Lead role.

- You have previous experience in Order Management, Billing or Queries role.

- You have a knowledge of SAP.

- You are customer focused orientationExcellent analytical and problem solving skills.

- You have ability to work own initiative

- You have leadership skills

- You have financial commercial awareness / good numerical skills.

- You are problem solving oriented

- You have strong organisational and ethics skills

- You have project management skills

- You have ability to work closely with internal and external customers

- You are resilient under pressure and able to quickly adapt to unforeseen work demands.

- You are self-motivated and willing to learn new skills

If you are adaptable to a changing environment, able to focus on quality and key deliverables and you have excellent communication and quality oriented skills, this is the opportunity for you!


This is a stable position with fixed + variable salary and a full benefits package!

We offer:

- Full-time contract

- Competitive salary and bonus scheme

- Individual development plan with the potential to grow within the company.

- Excellent work environment and a very active social committee for all fun at work.

- Discounted access to gyms and sports facilities

- Flexible working hours – ability to choose working schedule that suits you within office hours

- Generous relocation package

- Flex salary program: purchase of education, transportation, ticket restaurants without taxes.

- Life and accident insurance

- Annual shop allowance


Cleo Benusiglio

[email protected]

(+34) 93 231 00 00 (Ext. 111)

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