Thermo Fisher Scientific
When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of more than $25 billion and the largest investment in R&D; in the industry, we give our people the resources and changes to create significant contributions to the world.
Location/Division Specific Information and geographic scope
Within our EMEA Materials & Minerals Business Unit we are looking for an experienced and motivated Field Service Engineer for our product line Process Analyzers dedicated to Minerals Processing.
The position is Home Office based and he / she collaborates with the EMEA Service Leader. The work area will be the EMEA region.
The candidate will become part of the Analytical Instruments Group (AIG) within our Chemical Analysis Division (CAD).
How will you make an impact:
You will join a small dedicated Service Team that supports Customers that are using Thermo Fisher Scientific analyzers based on unique technologies like PGNAA and XRF. These Customers are producing the high-quality fundamental precious products of our world and rely on our instrument performance.
Frequent travel is required. You are able to deal with tight schedules and deadlines.
You represent the Company in a positive professional manner in all dealing with our external - as internal Customers. You own your tasks and are committed to deliver the required end result and delight your Customer. Work is prioritized and completed in time with high quality, even under stressful situations.
Electronic knowledge and trouble shooting skills have been maintained to the latest standards but you also feel comfortable with mechanical construction and the application that is used. Any improvements that you identify will be directly discussed with the equipment End Users.
What you will do:
Typical Service activities related to the PGNAA technology equipment include:
- Installation and Commissioning including related Customer introduction
- Instrument Repairs
- Regular Maintenance Services
- Radiation Services
- Validation Services
- 24/7 Hot Lines
- Satisfied Customer becoming Loyal Customers
Your work directly impacts and Contributes to the overall Service Targets with respect to:
- Customer satisfaction
- Bookings and Revenues
- Service Profit and Overhead Cost while following all internal rules
How will you get there:
The following minimal skills are a must:
- Electronics or Engineering diploma
- At least 5 years of experience in Technical Service
- Excellent written and oral skills in English, and preferable a second language
- Outstanding troubleshooting skills passionate about electromechanical, software and application issues
- Recognized Standout colleague
What we offer:
You will receive a competitive salary and will have outstanding development and career prospects in a globally growing company.
About Thermo Fisher Scientific
In Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our Customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Apply today! http://jobs.thermofisher.com
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