Full Time / Permanent Location: Berlin
(initially work at home but the successful candidate will need to relocate to Berlin)Hours: 40 hours per week We are currently recruiting for an experienced Operations Manager (m/f/d) to work with one of the biggest social media platforms in the world.
In this role, you will be a crucial member of the management team with responsibility for leading a large B2B sales teams and driving sales, revenues and profitability in a high volume fast paced environment. The Package:
Negotiable salary depending on experience Company supported pension planDevelopment opportunitiesCorporate benefits such as employee discounts with various brandsYou will be passionate about:Driving B2B sales and ensuring agreed targets are achieved across the wider team Optimizing program operations and process managementImplementing key strategic initiatives and identifying new B2B sales and marketing approaches along with service optimization initiatives to improve business performanceProviding strong leadership and development within your teamCreating a dynamic work environment with strong focus on reward and recognitionEscalating bottlenecks and challenges and in offering solutions to mitigate the issues Sharing best practices to drive the global program forward Cross functional collaboration and providing thought leadership for the client Ensuring performance is as consistent as possible across geo’s and markets Ensuring agreed deliverables are met on time and to the highest qualitySuccessful candidates will have: A minimum of 7 years experience in fast-paced, scalable operations in either a B2B sales or social media or marketing environment BA/BS or MA/MS degree Demonstrated ability to manage, develop and motivate large, high performing B2B sales teamsExperience in planning and implementing B2B sales and/or marketing strategiesSignificant experience in managing international stakeholders (internal and external) to ensure resultsOutstanding communication and presentation skills, fluent in EnglishAbility to work under pressure and effectively prioritize tasks and manage timeStrong critical and analytical thinking with an entrepreneurial and proactive mind-setOpen to acquiring right to work documents/visa to work in Berlin if not a European citizen. Not required for EU citizens.If you are looking for a new challenge in a diverse, multi-cultural, global business; where you have the opportunity to drive improvements and sales and where you will be rewarded for your work – then we’ve got everything you need!!If you would like to discuss this job further in confidence, please contact Jutta Pralle-Schröder on +49 541 9462-22723.A bit about us… We are a leading, global provider of customer engagement services. With some of the world’s biggest and best brands as our clients, chances are you’ve already interacted with someone from Concentrix, and you wouldn’t have known it!
Whether you’re buying a pair of jeans online, calling tech support, or ordering a new phone, there is a good chance that Concentrix is behind the scenes, making sure you have the best possible experience.
But we do much more than customer service – we help our clients with everything from consulting and technology services to analytics and insights. #CNXEMEA
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