OpsCenter Engineer | (RLO-785)

OpsCenter Engineer | (RLO-785)

21 dic
|
NTT
|
Barcelona

21 dic

NTT

Barcelona

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.



The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.  



Want to be a part of our team?





The Ops Center is a critical part of our future success and we are looking for absolutely and only the best people out there.



The Ops Center Engineer, supports the technical services and support function under the guidance of technical lead engineers.



Working at NTT



- Monitor, detect and prevent incidents.

• Effectively communicate, and escalate if necessary, complex technical issues to a broad range of customers.

• Supervise in real time the alarms and specific events occurred on every platform.

• Attend to consults and claims related to monitoring.

• Registry and resolution of incidents.

• Take ownership of customer issues of Tier 1 level and see problems through to resolution.

• Execute standard changes for customer request fulfilment.

• Support upper Tiers in the deployment of new solutions



What will make you a good fit for the role?



Personal Skills:

• Excellent phone and communication (written and oral) skills.

• Committed to providing quality service & results, ready to make a positive difference.

• Proactive and stress resistant.

• Ability to take decisions quickly and efficiently.

• Ability to prioritize effectively and work with a sense of urgency.

• Ability to work independently with a significant attention to detail.

• Ability to work well in an International team environment.

• Team spirit.

• Customer and service oriented.

• Drive and energy to achieve desired results.

• Logical and methodical problem-solving.

• Passionate about IT Technology.





Technical Skills and Education:

Will be valued: Routers, Switches, Linux, Unix, Windows Apache, Microsoft IIS, Tomcat, MySQL, Oracle, Troubleshooting,

problem solving and analytical skills. Education: Technical Degree.





Language Skills:

• Written and spoken English (fluent/native)

• Written and spoken Spanish (fluent/native)



Join our growing global team and accelerate your career with us. Apply today.



Equal opportunity employer



NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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