Collections Specialist with French - ASV-477

Collections Specialist with French - ASV-477

20 nov
Page Personnel

20 nov

Page Personnel


Acerca de nuestro cliente

Shared Service Centre leader in its sector with offices located in Barcelona.

Descripción de la oferta

- Collection calls and/or correspondence in a fast paced goal oriented collections department.

- Providing customer service regarding collection issues, resolve client discrepancies and short payments.

- Responsible for monitoring and maintaining assigned accounts- Finding and contacting debtors to arrange debt payoffs, keeping accurate records and reporting on collection activity, account adjustments, small balance write off, customer reconciliations and processing credit memos.

- Accountable for reducing delinquency for assigned accounts.

- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

- Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.

- Establish, develop and maintain an effective relationship with local Business Units (Customer Service, Sales, Local Management, etc.)

- Work closely with other team members to find solutions and agree on strategies to achieve goals

- Ability to work assigned ad hoc projects and special reporting and deliver results on time and in budget.

- Ensures adherence to company procedures and guidelines supporting internal and external control environments.

- Other tasks assigned by the company

Perfil buscado (h/m)

- Bachelor degree in Business Administration or similar.

- Minimum of 1 year relevant experience in collections, customer service or accounting position.

- Fluent in French & English (other EU language is a plus).

- Experience in Shared Service Centre environment would be preferred.

- Able to communicate effectively with people from different countries.

- Excellent attention to detail and highly organized.

- Team player and flexible to internal and external customer needs.

Qué ofrecemos

Career and growth opportunities

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