IT Support Technician (Spain) [I-253]

IT Support Technician (Spain) [I-253]

20 nov

20 nov



Moneytrans is looking for 1 Support Technician in Málaga (Spain), for joining our dynamic and international IT support team.

Our perfect candidate will be en energetic professional looking forward solving issues from start to end, following up until completion, and deliverying excellence on customer support.

This position offers a great opportunity for joining the fintech ecosystem and grow professionally from learning along with our experienced, dinaymic and yet motivated IT team.

Job Description

- Provide technical assistance with computer hardware and software to users requesting help from the different countries

- Keep users informed at all times, update issue status and progress with diligence

- Diagnose,

identify and repair technical issues for staff via phone, in person, or electronically on time

- Log bugs and enhancement requests,

- Perform hardware and software installations, configurations, and updates as needed

- Work on internal IT team documentation


- Previous working experience in IT support for 2 years

- Excellent customer service skills

- Be proactive, organized, and active listener

- Strong troubleshooting skills

- Knowledge in deep of Windows 10, Microsoft Office 365, LAN/WAN, Firewall, security software

- Relational database knowledge

- SQL Server knowledge (nice to have)

- .NET development (nice to have)

- Linux shell scripting and SSH knowledge (nice to have)

- Computer science or information technology degree or similar (nice to have)

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