SV-556 - HrX Assist Onboarding Support

SV-556 - HrX Assist Onboarding Support

31 ago
|
NGA Human Resources
|
Granada

31 ago

NGA Human Resources

Granada

Job description and responsibilities:





- Configuration of service center tools, which mainly include:



- Ticketing tool configuration.

- Customer Satisfaction Survey Tool configuration.

- Other integrations with our MyHRW ticketing tool (like telephony/call center or Inbox).



- Tickets/requests handling as follows:



- Makes analysis of ticket request / problem description

- Proposes solution

- Solves tickets in defined timeframe / priority.

- Unit tests the solution/changes and ensures the testing is documented





Optional but desired skills:





- HTTP/CSS/SQL/Network essentials.

- Knowledge on IT software maintenance and configuration.





Mandatory skills:







- Organizational / Good planning skills.

- Team-work / good team player.

- Initiative: Tackles problems, generates new ideas, self-development and eager to learn new things.

- Interpersonal Skills: good listening skills, builds strong relationships, flexible/open-minded, positive and handles constructive criticism.

- Responsible.

- Problem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues; can simplify and process complex issues, and understands the difference between critical details and unimportant facts.

- Languages required:



- Spanish

- English

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/14305927/sv-556-hrx-assist-onboarding-support-granada/?utm_source=html

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: sv-556 - hrx assist onboarding support
Publica un nuevo anuncio gratuito
Necesitas publicar un anuncio? Con más de 1 millón de usuarios únicos al mes en corto encontrarás el candidato ideal para tu empresa, ¿qué estás esperando!
Publica ahora

Suscribete a esta alerta