Service Engineer - [FO549]

Service Engineer - [FO549]

31 ago
|
Wallbox
|
Barcelona

31 ago

Wallbox

Barcelona

Wallbox is a global scale-up from Barcelona, born in 2015 and dedicated to changing the way the world uses energy. We create smart charging systems for electric vehicles that combine cutting-edge technology with an outstanding design, because we believe that design is as essential as technology. And in order to provide an integrated experience, the communication between the car and the charger is managed via an easy-to-use App.

Wallbox operates in over 40 countries and has offices in Barcelona, Madrid, China, and the US. We are a team of dreamers, doers, and makers, working worldwide to lead the path to sustainable electric transportation.

More than 200 dedicated experts of over 20 different nationalities work together on achieving this goal.

We are powered by a culture of trust and innovation, something we have to earn every day by living up to our values. This culture has shown to be rewarding in many ways - amongst them, the creation of the world’s first bidirectional charger, the Quasar, and the recognition as the best of CES 2020 in transportation technology.

We have closed our second tranche of series A investment, bringing the total round to €23M. Have we also mentioned our brand-new headquarters in Barcelona?

At the end of the day, working at Wallbox is at the same time challenging, fun and rewarding. If you like the idea of a dynamic environment, desire to work alongside an incredibly talented, fast-growing team and believe in the future of sustainable transportation, this is the place for you.

Are you ready to change the world with us?

Responsibilities



As a Service Engineer, you will:





- Provide technical support and guidance to the Customer Service (L1/L2) team on the different products

- Work closely with Engineering teams to ensure that any customer issue or operational request is resolved in a timely manner

- Coordinate with Quality department to investigate potential issues with Operations

- Align with Project Managers to provide support when releasing a remarkable product or feature

- Work on identifying locks that require follow-up or investigation

- Ensure the documentation and communication of the processes, policies, and procedures for obtaining the correct, timely and cost-effective support



Requirements:

Must have:





- Engineering Degree

- Flexible and open-minded

- 3+ years of experience in validation / QA / Testing

- Interested in electric vehicles and renewable energies

- Proficient in English

- Fluent in German

- Excellent interpersonal skills

- Experience in Agile methodologies



Desired:





- Experience in electronic testing /Backend / IOS & Android Testing

- Programming Languages: Python or any Object-Oriented Language

- Good practice management for quality of service delivery

- Experience in ticketing systems: Service Desk, Salesforce, Jira,...

- Experience working directly with customers

- Other languages are a plus



Benefits:





- 100% company paid individual medical & dental insurance coverage

- Attractive compensation package

- 22 vacation days per year and flexible working hours

- Brand new canteen with a big variety of breakfast and lunch dishes everyday for a discounted price

- Unlimited coffee & beverages

- Friday afternoons off

- At Wallbox, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/14304554/service-engineer-fo549-barcelona/?utm_source=html

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: service engineer - [fo549]
Publica un nuevo anuncio gratuito
Necesitas publicar un anuncio? Con más de 1 millón de usuarios únicos al mes en corto encontrarás el candidato ideal para tu empresa, ¿qué estás esperando!
Publica ahora

Suscribete a esta alerta