Technical-Helpdesk | (S-495)

Technical-Helpdesk | (S-495)

22 jun
|
Tecnalis Solution Providers S.L.
|
Madrid

22 jun

Tecnalis Solution Providers S.L.

Madrid

We're looking for an enthusiastic Technical Helpdesk to join our international Technical Support team.



Your mission will be to provide an excellent B2B customer support to our clients in order to ensure our very high quality standards are met. You need a great communicative person, proactive, self-motivated, having strong customer focused attitude which will ensure building outstanding relationship with our clients.



Main responsabilities



Provide excellent and extensive user support appliying expert knowledge of our management software for online gambling solutions.

Ensure 1st line technical support answering support queries via JIRA and Skype.

Escalate tasks internally.

Comply with quality service standards.



Use technical tools in order to troubleshoot and solve issues (SQL)



This is a great opportunity to join our well established and fast-growing team. Every day you will face interesting challenges on hight quality customer support service.

Gambling knowledge and scalability for you to improve your skills.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/13445567/technical-helpdesk-s-495-madrid/?utm_source=html

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