Front Office Agent with German and English | en Madrid - (WEQ-492)

Front Office Agent with German and English | en Madrid - (WEQ-492)

11 jun
|
Empresa reconocida
|
Madrid

11 jun

Empresa reconocida

Madrid

Selectiva is looking for an specialist as Front Office Agent with German and English for the headquarter based in San Sebastián de los Reyes (Madrid).

Activities and Tasks

Management of the incidences originated in AP/AR/SC areas and the different businesses (via email, telephone, e-Ticketing and FOP).

Document all query information according to standard operating procedures.

Resolution of clients' and suppliers' calls and e-mails according to our SLA.

All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation.

Analyze vehicle exceeding limits, close to end mileage/duration.

Management of rejected invoices.



Countable analysis of clients and suppliers accounts.

Solution of dunning letters/legal cases.

Execution of clients dunning via CoFiCo.

Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.

Outbound calls to obtain information or sell products or services.

Localization:

San Sebastián de los Reyes (Madrid)

Scheudle:

Flexible (Monday to Friday)

Vacancy:

1

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/13142851/front-office-agent-with-german-and-english-madrid-weq-492-madrid/?utm_source=html

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