Posting Job Title:
Content Ops Coordinator, Portuguese Speaking
Spain - Madrid
We are currently looking to hire an experienced Content Operations Coordinator, who is fluent in Portuguese to join our team here in the modern Turner Madrid offices in Spain. The Content Operations team is responsible for the coordination, execution and tracking of procedures to ensure all content is processed to meet TX, VOD and OTT requirements. You will work closely with Operations team in Madrid, as well as with the Platform Operations, Programming Operations and Service Management teams in London.
The ideal candidate will be fluent in English and Portuguese and have experience in a busy operations role for a content provider. Excellent planning and organizational skills are also essential.
What you'll be doing:
+ Coordinate content through the supply chain to ensure it is received to deadline and TX and VOD requirements are met.
+ Full technical and localisation QC on content to ensure it meets Turner's standards and validate content is to Turner specifications (original and dubbed).
+ Work closely with the International operations teams to manage content issues, take ownership of rejections/issues to help define/manage priorities
+ Support the transcode, formatting, packaging, delivery and tracking of content to the relevant outputs (linear playout, VOD, OTT). Monitor content to ensure quality of video, metadata and imagery. Operational point of contact for platforms, maintaining strong partner relationships.
+ Act as a key Technology and Operations staff member for the wider teams.
+ Act as a primary liaison with playout vendors to help resolve operational issues (content, schedules, etc.)
+ Maintain training and reference documentation and provide key metrics reporting as required.
+ Provide absence cover for team members.
+ Occasional travel to London and out-of-hours calls
What we're looking for:
+ Fluency to a native level in Portuguese is essential as is Fluency in English.
+ Experience with file-based media supply chain workflows.
+ Proven experience working in a busy operations role for a content provider/broadcaster.
+ Knowledge of broadcast video and audio standards.
+ Knowledge of Adobe Premiere and/or audio editing tools desirable.
+ Experience of managing clients and key stakeholders.
+ Strong understanding of an end to end media supply chain.
+ Flexible approach to business change
+ Indirect / matrixed form of management over others
+ KPI/TQM creation and utilisation
+ Education to degree level
+ Presentation skills
+ Proven experience managing 3 rd party providers.
+ An aptitude for improving system and workflow processes
+ Good understanding of VOD platforms and consumer needs
+ An awareness of industry competitors, disruptors and top clients
+ Fluency in Italian is desirable.
What's on offer:
As you might expect, this role comes with a competitive salary and a wide range of benefits and perks, including meal vouchers and entry into the company's bonus scheme. You'll have 22 days holiday a year as well as benefiting from 40 additional hours leave for you to use for volunteering or charitable work. On top of this, you'll have access to regular in-house screenings, wellbeing and fitness programs and events.
Area of Interest:
Advertising, Cable/Broadcast Television Networks, Games - Development & Publishing, Online Content/Services
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