Intesis Software provides innovative solutions for home & building automation. To support our growth, we are hiring a Technical Support Engineer.
Reporting to department manager, will perform following tasks:
- Technical support to end customers of our products, via telephone, mail and remote desktop (after-sales)
- Assistance / doubt-resolution to sales team on our product (pre-sales)
- Follow-up of support cases requiring action
- Setup and maintenance of helpdesk tools
- Elaboration of technical documentation, either external or internal (user manuals, datasheets, application notes, FAQs, etc), as required by Product Managers
- Identification and reporting of deficiencies or mistakes found in technical documentation of our products
- Maintenance of external documentation related to assigned products
The selected candidate will be part of a professional and motivated team located Importante empresa Igualada and Barcelona.
What we offer:
Work in a young and dynamic environment.
Annual base salary, according to candidate proven skills.
Work in a growing company.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.
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