HM-38 Technical Support Engineer en Barcelona

HM-38 Technical Support Engineer en Barcelona

18 mar
|
Intesis Software
|
Barcelona

18 mar

Intesis Software

Barcelona

Intesis Software provides innovative solutions for home & building automation. To support our growth, we are hiring a Technical Support Engineer.



Reporting to department manager, will perform following tasks:



TECHNICAL SUPPORT:



- Technical support to end customers of our products, via telephone, mail and remote desktop (after-sales)



- Assistance / doubt-resolution to sales team on our product (pre-sales)



- Follow-up of support cases requiring action



- Setup and maintenance of helpdesk tools



PRODUCT DOCUMENTATION:



- Elaboration of technical documentation, either external or internal (user manuals, datasheets, application notes, FAQs, etc), as required by Product Managers





- Identification and reporting of deficiencies or mistakes found in technical documentation of our products



- Maintenance of external documentation related to assigned products



The selected candidate will be part of a professional and motivated team located Importante empresa Igualada and Barcelona.



What we offer:



Work in a young and dynamic environment.



Annual base salary, according to candidate proven skills.



Work in a growing company.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/11443217/hm-38-technical-support-engineer-barcelona-barcelona/?utm_source=html

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