(SQ09) Polish Technical Support Agent

(SQ09) Polish Technical Support Agent

12 mar
MST Holding

12 mar

MST Holding


Would you like to work in an international environment job as a technical support? Do you have experience in this area?

We are a leading business group as a global supplier of Business Process Services, Consulting and Contact Center collaborating with major brands close to Francesc Macià.

Currently, we are looking for qualified profiles as a technical support who are passionate in languages and have positive attitudes to work with us in our office located in Barcelona center.

About the job:

- Data collection from technicians and customers.

- Identify technical issues of the customers and then resolve them by phone, chat and email.

- Inform the resolution to the client.

- Provide technical information related to the service.

- Collaborating with the technical support team in order to be aligned.

What you'll definitely need:

- To speak Polish at a native level (both verbal and written).

- Fluent skills in English.

- Previous experience as a technical support or studies related to the technological / IT area (mandatory).

- Excellent communication skills.

- Proactive, responsible and collaborative candidates are valuable.

- You must have a valid NIE number.

What we offer:

- Full time job (39 hrs./week).

- Working schedule: Monday to Friday - 9.00h to 18.00h.

- Salary: 1200€ - 1400€ monthly gross + performance plus.

- We provide some training days to make you feel confident to start.

- Wonderful and international working environment.

- Well located place.

- Monthly events.

Also, you can send your updated CV to [email protected]

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