T-428 - International Product Manager - Customer Experience Analyst

T-428 - International Product Manager - Customer Experience Analyst

16 ene
Reconocida empresa
San Cugat del Vallés

16 ene

Reconocida empresa

San Cugat del Vallés

Our business rests on data, and we use data to inform and evaluate our decisions on a constant basis. We're a customer-facing healthcare brand, with decision support platforms and mobile apps which help both doctors and patients live healthier lives anytime day or night. We're a partner to hospitals, healthcare systems, and payers who see us as a way to improve care and thus minimize overall costs.
The Customer Experience Analyst role will lead the way we gather insights and opportunities within our digital portfolio.
As part of the role you will:
Contribute data-driven analysis and insight to help our portfolio continue in its evolution of automated model driven optimization and system self-configuration.

Build out the way of working with the product teams across the portfolio.
Provide insightful pieces of analysis to discover areas of opportunities that shape the product teams roadmaps
Help the product teams produce test plans and analysis of A/B tests to help drive improvement in our platforms
Work directly with analysts, product managers, developers, QAs, user researchers, designers and algorithm engineers to make sure that data is being used in the correct way during the decision process
Turn data-driven insights into actionable and well communicated pieces of analysis
Become instrumental in improving and implementing processes and values that help us continue to be effective as the products scale.
Work with other analytical leads across Product, Business Intelligence and Data Strategy to provide a learning and development environment for the analysts within Importante empresa Diabetes Care
You have proven experience in a similar data analyst role and a BSc degree (or higher) in Engineering, Computer Science, Physics or any other highly quantitative field.
You have experience running A/B and multivariate tests and the statistics behind how to run these type of tests
You have experience in SQL and another programming language ( R, Python)
You are someone who enjoys communicating and building strong relationships with colleagues and stakeholders and are able to explain complex topics in simple terms
The sort of personality who thrives in a fast-moving and quickly changing environment.

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