Customer Service Representative With English - Madrid Indiferente

We are looking for a Customer Service Representative with English for HomeAway, a company leader in the travel industry. This person will be responsible for delivering a world-class customer experience for owners, travelers and property managers who contact the company. Native level of English, experience in customer service and availability for day shift is required.As a Customer Service Representative with English, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.This vacancy is a day shift position from .-17h or 13h-22h, from Monday to Sunday with 2 days off.You will be responsible for:-Understand customers' needs through excellent questioning skills-Manage incoming inquiries over the phone, chat or Please apply through this site. about products / services-Position relevant products or services to customers-Committed to continually deliver new ways to help Owners succeed in their rental business-Continuously provide feedback and ideas onsho w to improve the customer experience we deliverWe are looking for a person with the following qualifications, experience and skills:Qualifications-Fluent in English Spoken and writtenExperience-One or more year of customer service experienceSkills-High standards of computer literacy and keyboarding skills-Experience with business support software applications such as MS Office Word, PowerPoint, Excel, etc.Sofskills-Focus on Customer Loyalty-Highly motivated, focused passionate about connecting to the customer-Strong verbal and written communication skills-Professionalism and team work-Maintain calmness under pressureOffer-Attractive salary-Social benefits-Full permanent positon-International environment

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