French Customer Service (Weekends 20H) Barcelona - Barcelona Indiferente

French Customer Service (Weekends 20h) Barcelona:ConfidencialLa del trabajo.:French Customer Service (Weekends 20h) Barcelona - Barcelona Nombre dEl puesto: French Customer Service (Weekends 20h) Barcelona Empresa: Confidencial País: España Ciudad/Localidad/Barrio: Barcelona Fecha: 09/10/2016 ID: 76147853 GoogleFuncionesWe are looking for Customer Service professionals to manage roadside assistance for an insurance international company.Horario Sabados, Domingos, Festivos Internacionales de 14h a 22h.Description* To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case * Advise and orient customers towards an appropriate solution * Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file * Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy * Contact; cranes to collect vehicles, hotels and buy flights for clients * Work in a team environment to ensure proper case handling * Administration of invoices and claims related to each case.Profile* Excellent telephone customer care skills. * Excellent command of French and English (oral and written). * Strong skills in logistics, languages and interpersonal relations. * High appreciation of teamwork * True interest and commitment for the corresponding shift (Non-rotative!) to 08h. Alternating work schedule of five work days, five days free respectively. * Excellent PC skills (Word, Excel, Internet), including strong typing abilityJob Offer* Stable company with international environment and possibilities for career development. * Central work location in Barcelona: Sants * Initial temporary contract directly with the company (3-6) and high possibility of permanent contract afterwards. * Gross monthly salary of 750 for 20h. * Training: 2 weeks Requisitos*Excelentes habilidades de organización*Uso eficaz y eficiente de tiempocon el fin de cumplir con los plazos y entregar resultados de calidad*Idiomas: Francés y Español Bilingües (C2, C1).ÁreaAtención al clienteCategoría o nivelTécnicosNº Vacantes2-

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