Helpdesk German Speaker - Barcelona Indiferente

  • Confidencial
  • Barcelona
  • 09-10-2016
  • Otros
Our client: IT Multinational Company.Description: Reporting to the teamleader, the main functions in the Global Service Desk are:Give technical support to customers and clients.Interact with a company's customers to provide them all the infomationTo provide service to the client via phone, web and e-mail: receiving requests ,resolving complains finding the solutions to them.Inbound International calls. Handling customer complaints or any major incidentsDeveloping feedback complaints for customers to use Contributes to team effort by accomplishing related results as customers' neededCandidate:German Excellent fluency in spoken/written To be proactive and responsibleFast and accurate typing skills as well as a good knowledge of Word, Excel and Outlook To be customer orientedTo be a good communicator and be a fast learnerImmediate availability - High level of another european language is a plusBenefits: Annual Gross Salary: 1..000Ticket Restaurant and AssuranceOn-going trainingFree spanish lessonsCareer path and progressionInnovative and challenging environment

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