French Customer Service (Weekends 20h) Indiferente

To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each caseAdvise and orient customers towards an appropriate solutionCoordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each fileOffer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policyContact; cranes to collect vehicles, hotels and buy flights for clientsWork in a team environment to ensure proper case handlingAdministration of invoices and claims related to each case.
- International Insurance Company in Barcelona- French Customer Service (Weekends 20h)
Excellent telephone customer care skills.Excellent command of French and English (oral and written).Strong skills in logistics, languages and interpersonal relations.High appreciation of teamworkTrue interest and commitment for the corresponding shift (Non-rotative!) to 08h. Alternating work schedule of five work days, five days free respectively.Excellent PC skills (Word, Excel, Internet), including strong typing ability

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