B2B Customer Service Representative w/ Native French +Spanish +Portuguese Indiferente

fluently? Do you have 1 year of experience in Customer Service? Have a look at this job opportunity!
Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day. For one of their several offices here in Barcelona they want dynamic and skilled people to join their team.
Being part of the Customer Service team, your mission as a B2B Customer Service Representative will be:
- Helping your clients: restaurant owners and restaurant managers.
- Managing their needs and offering them solutions and guidance
- Managing questions and incidents by phone and e-mail
- Giving technical support for the reservation software and provide your best service to solve software-related incidents
- Making the required changes for the content on the website

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