Customer Service Agent With Native German - Barcelona Indiferente

  • Confidencial
  • Barcelona
  • 11-10-2016
  • Otros
Our client is a world leading company in their sector with offices all around the world.FunctionAs a Customer Service Agent, you will engage with customers in a meaningful discussion through proactive outbound calls on the service they are receiving by verifying services are being delivered to a high level of quality.All calls outcomes will be logged using internal systems with any issues followed up in partnership with the field team to ensure resolution.The role might also evolve to include supporting other central and local teams by taking incoming calls from customers with pre-existing concern who may be looking for additional support.Requirements-Native Level of German-Excellent level of English- experience in a telephone support capacity-Positive and excellent customer service attitude-Ability to communicate effectively and and professionally in both German and English (written and oral)-Solid organisation skills with the ability to prioritize and multitask in a demanding environment-Team playerOffer-Competitive salary-Full time permanent contract in an international environment-Monday to Friday (9h to 18h with 1h for lunch)-Full training provided-Excellent office location (centre of Barcelona)

    Empleos recientes de Confidencial

    Visto: 122 veces
    « Volver a la Atrás
    ¿Este anuncio te parece inapropiado, falso o ilegal? Repórtalo!
    Recomendar este empleo a un amigo