B2B Customer Service Representative With Native Level Of Danish Barcelona (Barcelona) - Barcelona (Barcelona) Indiferente

FuncionesDo you like to improve culinary experiences for restaurants and customers all over the world? Do you speak Danish at a Native level and do you have 1 year of experience in Customer Service? Have a look at this job opportunity!Service, a culture of high standards and hard work, a sense of taste, generosity and empathy. Those are some of the values of gastronomy. Our client, a well-known E-commerce which operates in the restaurant sector, strives to improve culinary experiences for restaurant owners and their customers. Their adventure has just begun, and with the confidence of the 12 500 restaurants that are part of their network, they are inspired to go further every day.For one of their several offices here in Barcelona they want dynamic and skilled people to join their team. Being part of the Customer Service team, your mission as a B2B Customer Service Representative will be:- Helping your clients: Danish restaurant owners and restaurant managers.- Managing their needs and offering them solutions and guidance- Managing questions and incidents by phone and e-mail- Giving technical support for the reservation software and provide your best service to solve software-related incidents- Making the required changes for the content on the website RequisitosHard skills required:- Native level of Danish- Advanced level of English- Spanish and Swedish would be a plus- Minimum of one year of experience as a Customer Service Representative (experience in the restaurant sector or similar areas would be a plus)- Some technological knowledge and experience in a technical support environment will be considered a plus- Working knowledge of MS Office (Excel, Word)Soft skills required:- You are a good team player, but at the same time able to manage a high volume of work - Result-oriented- You are organized and a dynamic person with good communication skills- You are empathic and able to deliver solutions based on the client's needs - Disciplined, energetic and ambitiousSe ofreceThe offer:- Competitive salary + bonus- International working environment- Coffee point on each floor with coffee and tea for free- Dining and leisure area

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